Welcome to Pinko (“we”, “our”, or “us”). Your privacy is very important to us, and we are committed to safeguarding the personal information you share while using our services. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with Canadian privacy laws.
By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue your use of the site. For general information about our services, please visit the Home page.
What Data We Collect
We collect only the personal information necessary to provide our services and ensure compliance with legal obligations. This includes:
- Full name
- Email address
- Date of birth (for age verification)
- Username and password
- IP address and device/browser details
Note: We do not collect or store banking or financial data directly on our platform. All transactions are handled securely by third-party payment providers.
Purpose of Data Collection
Your data is collected for the following purposes:
- To create and manage your user account
- To verify your age and eligibility to play
- To ensure compliance with legal and regulatory requirements
- To provide customer support
- To improve our services and user experience
- To send important account-related notifications
Data Sharing with Third Parties
We do not share, sell, or transfer your personal information to any third parties. Your data remains confidential and is used solely for the purposes listed in this policy.
Cookie Policy
Our website uses cookies to enhance your browsing experience and help us understand how users interact with the site. Cookies may be used to:
- Remember your preferences and login status
- Analyze usage patterns and website performance
You may disable cookies through your browser settings, but this may affect the functionality of some parts of the site.
Data Protection
We implement strong security measures to protect your data, including:
- Encrypted data transmission (HTTPS)
- Secure password hashing
- Restricted access to user data
- Regular software and security audits
User Rights
As a Canadian resident, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Withdraw consent to data processing (where applicable)
- Request deletion of your account and associated data
To exercise these rights, please contact our support team using the contact details provided on the site.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. If you delete your account, most of your data will be anonymized or deleted within 90 days, except where retention is required by law.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page. It is your responsibility to review this page periodically for any updates.
Last updated: July 16, 2025